Che lavoro cerchi?
In quale città?


  • Tipo: Offerta di lavoro
  • Offerta inserita il: 05.05.2021
  • Offerta scade il: 11.05.2021
  • Posti disponibili: 1
  • Luogo: Torino Provincia
  • Categoria Professionale/Mansione: Tecnico Hardware e Software
  • Settore: Informatica/IT
  • Offerta pubblicata da: BlueIT S.p.A.


The role, is responsible for the maintenance, support, and operations of the production software applications. This includes ensuring functionality and usability of the software applications are aligned with the organization’s priorities and enabling employees to do their work effectively. The Production Support Analyst is responsible for diagnosing and resolving IT application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements. Some programming and debugging duties will be required in order to develop queries/reports of varying complexity and to troubleshoot and fix programmatic issues.


Essential Functions:

  •  configuring and supporting software applications
  • basic knowledge in writing SQL queries
  • software debug/troubleshooting skills
  • research, analyze and recommend improvements to the organization’s use of the software applications
  • creating and maintaining technical documentation
  • Research, recommend, configure, and administer software configuration/development changes
  • Perform routine operations tasks (i.e. produce reports, stat files, etc)
  • Work with software vendor to have application issues fixed, both short term and long term (root cause)
  • Troubleshoot errors and application issues via periodic testing, help desk tickets, and other methods
  • Responsible for the creation of software operations and support related documentation



  • Highly motivated, enterprising, excellent team player, also able to work autonomously
  • Knowledge of application architectures (web, client-server, and mobile) and application monitoring techniques and approaches
  • Knowledge of Operating Systems and Troubleshooting with focus on Windows OS and Linux Debian
  • Knowledge of Virtualization Technologies with focus on VSphere VMWare
  • Experience with Infrastructure Operations and management of environments
  • Ability to gather incident information and accurately represent it to the Development team.
  • Ability to document issues and remedies/solutions
  • Strong desire to find ways to improve solutions, systems, and processes and capable of enforcing processes and procedures
  • Fluent English


Si offre

Work place: Torino

Shift work


Tutti gli interessati sono invitati a inoltrare il proprio cv, corredato dalle informazioni circa l’attuale situazione contrattuale/retributiva e provvisto di specifica autorizzazione al trattamento dei dati personali in base alla normativa applicabile (rif. D. Lgs. 101/18) citando il riferimento Rif SISTO-0321. Non saranno prese in considerazione candidature sprovviste delle suddette informazioni. Le ricerche sono rivolte a persone di ambo i sessi (art. 27 del D. Lgs. 198/2006)

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